products + ordering

As a rule of thumb, we generally require at least 48 hours notice for boxes & boards, and at least 2 weeks notice for grazing tables. However, we always recommend placing your order with as much notice as possible, especially throughout busy seasons & holidays.

How much notice do you require when placing an order?

Our ingredients

What kinds of ingredients do you use?

We use a wide assortment of soft and hard cheeses; cured meats and salamis; artisan bread & baguette, olives, pickles, and nuts; seasonal, local jellies; and fresh, hand-selected fruits and vegetables. We proudly source our materials from local farms and small businesses whenever possible, but because we always prioritize quality and freshness, ingredients may vary depending on availability and seasonality. 

What if I have an allergy or dietary restriction?

We ask that you please include any allergies or dietary preferences when placing your order and we will do our best to accommodate. While most requests can be fulfilled, please note that our products are not prepared in an allergen-free environment. 

How much do you charge for delivery?

Delivery fees are calculated based on the distance from our home office in Abbotsford to and from the delivery address. Our delivery minimum is $20.00.

Can I pick up my order?

Of course! Local pick-up is free and can generally be arranged around your schedule and/or time of event. 

Which methods of payment do you accept?

We accept payment via cash, etransfer, or certified cheque.

If I'm ordering as a gift, will it come with a gift tag?

Yes! When ordering for gift delivery, we ask that you please include the message you'd like written on the gift tag. If it's for pick-up, we leave it blank for you to write your own.

Do you offer customization options?

Absolutely! Please let us know what you have in mind & we will work together to make all your charcuterie dreams come to life!

business inquiries

I own a small business too! Can we work together?

Yes please! Oak + Harvest is always excited about the opportunity of working with other local brands and businesses. For partnerships, giveaways, and other inquiries, please send a detailed e-mail to Haley at oakandharvest@gmail.com. We can't wait to hear from you!

I work for a non-profit. Do you offer donations?

Yes, let's chat! At Oak + Harvest, we care deeply about our community and making a positive impact, no matter how big or small. Having worked with a number of non profits since our inception, we take pride in being able to leverage our success to give back to those in need. If you would like to request a donation, please e-mail Haley at oakandharvest@gmail.com.

Do you sell gift certificates?

We sure do. We offer digital gift certificates in all denominations. They can either be printed or emailed directly to your recipient! Please note all gift certificates expire one year after the purchase date.

I have my own board. Can you build a charcuterie spread on it for me?

Absolutely. If you have your own board at home, please let us know the dimensions and we will provide a quote for your custom order!

How long do grazing boxes + boards last?

For best results, our spreads are best served immediately (within 1-2 hours), however they can be kept refrigerated for up to 8 hours. Because all of our ingredients are packaged together, we recommend serving the day of pick-up or delivery.

Are orders made fresh daily?

Yes. All boxes + boards are made fresh to order. We do not offer pre-made spreads at this time.

OFFICE HOURS

Tuesday - Saturday 9am-5pm

Please note: We accept bookings for all days of the week, however emails and inquiries submitted
on Sundays and Mondays will be responded to in the following business days.

CONTACT + SOCIALS:

email: oakandharvest@gmail.com
instagram + facebook: @oakandharvest

What is your cancellation policy?

For individual boxes and boards, orders must be cancelled at least 14 days prior to receive a full refund. Orders cancelled less than 14 days prior are eligible for a credit towards a future order, subject to vendor availability. Orders cancelled less than 72 hours prior are not eligible for a refund or credit.
For grazing tables & large events (including charcuterie cups), a 50% non-refundable deposit is required to secure the event date. Any changes to the event date and time are subject to vendor availability.